Shipping policy

 

Turn around time

Orders will ship within 5 days of purchase date.

Shipping

All items under 14oz ship with USPS first class mail unless priority mail is chosen at checkout. A tracking number is provided VIA email once your item has shipped. Check your order confirmation email for the tracking number. If that doesn’t work, send us an email with “TRACKING REQUEST + ORDER NUMBER” 

Track your package https://www.usps.com/manage/welcome.htm

Shipping Changes

Please double check that all shipping information is correct at checkout. Should you need to make an address change, please email busybabeboutiquellc@gmail.com within an hour of checkout with “SHIPPING ADDRESS CHANGE + ORDER NUMBER.”

Damaged/ Lost Mail

It is the customers responsibility to track all items. Busy Babe Boutique is not liable for damaged/lost/or stolen packages. If you think your package has been lost in transit please contact your local post office or visit the link below.

 File a claim https://www.usps.com/help/claims.htm

 WE DO NOT OFFER REFUNDS ON LOST/DAMAGED PACKAGES

Returns/ Exchanges/ Order changes

  • Online returns will be accepted up to 14 days from your order ship date for a full refund or exchange..
  • All items being returned must not be worn, altered or washed. They must be in the same condition in which you received them with all tags still attached. 
  • A refund or exchange will be issued if we find the item(s) to be in good condition with all tags upon their arrival.
  • Damaged or worn items will not be accepted for a return.
  • Footwear must include the original shoe box in its original condition without shipping labels on the box. Damaged footwear boxes will not qualify for a refund or exchange. 
  • Please take care when opening packages as we are unable to accept items damaged in transit or while being opened. 
  • Shipping and handling charges are non-refundable. Cost of shipping to return your items will be your responsibility.
  • If you opted for in-store pick-up in Baton Rouge, you may return your item(s) to the store for a refund or exchange. You must have your online order receipt for us to process your return.
  • All jewelry, intimates and swimwear are FINAL sale.
  • All SALE items are FINAL sale.

Discounts/ Credits

Discounts/Credits are not valid on previous purchases. Codes must be present at the time of checkout. We cannot go back and edit your transaction. Only one discount code may be used at a time.

Order Inquiries

For order questions or concerns please email us at busybabeboutiquellc@gmail.com with “ORDER INQUIRY + ORDER NUMBER"